Payment

There are 2 simple ways to pay:

GoCardless – Please click here to set up an account

Stripe - Coming soon

Please note: We do not accept cash or cheque payments.

GoCardless

We take payments through our payment partner GoCardless with GoCardless the payment is taken after the job has been completed and never before or on a recurring basis. Once you’ve set up the link (which takes less than a minute to do) you never need to worry about making payment to us again. After we complete a job for you, you will receive an e-mail notification from GoCardless informing you that payment will be taken from your account in around 4 working days time (they'll specify the exact date)

GoCardless is fully FCA regulated and comes with all the usual direct debit guarantees. Our work also comes with our Kin Kan Do 100% Satisfaction Guarantee, so if there are ever any issues, we'll come back and rectify it free of charge - as always.

We have chosen to use GoCardless as our payment method because it helps streamline our systems which in turn allows us to focus more on providing a great service to our customers, rather than spending time on administration - which is of no benefit to anyone.

If you would like to know more about GoCardless please visit https://gocardless.com/about .

The main benefits to you are:

• Simple (takes less than a minute once and then no time ever again)
• Safe (Regulated by the FCA and guaranteed by the direct debit scheme)
• Notifications - Any changes to the amount, date or interval of your Direct Debit you will be notified in advance
• Refunds - customers are entitled to a full and immediate refund of any payment they claim has been taken in error.
• Cancellations - customers can cancel a Direct Debit mandate at any time by contacting their bank
• Secure
• GoCardless is provided by the UK's major banks, who have approved their systems. And is stored with RBS
• All servers are hosted in secure datacentres located in Europe - data is never transmitted outside the EU.
• The financial data server is separated from the application server by multiple firewalls.
• All client-server communication is 256-bit SSL encrypted. The banking system requires just 128-bit. (Twice as secure as some banks)

Stripe

We take payments through our card payment partner Stripe. With Stripe the payment is taken after the job has been completed and never before or on a recurring basis. Once the nominated card has been provided you never need to worry about making payment to us again. After we complete a job for you, your payment will be made a few days later and you will receive a receipt to the email address provided.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they must make use of best-in-class security tools and practices to maintain a high level of security at Stripe.